Executive Director Service Reform
Job No:
FedCourt143
Location:
Any capital city in Australia
Classification: Senior Executive Service Band 1 (SES 1)
Salary: A suitable remuneration package will be negotiated for successful candidates which will include base salary, Executive Vehicle Allowance and Superannuation of 15.4% of base salary
Job Type: Ongoing, Full-time
Location: Any capital city (depends on the location of the successful applicant)
Reports to: National Director Court and Tribunal Services
Overview of Agency
The Federal Court of Australia (the Entity) is a non-Corporate listed entity for the purposes of the Public Governance, Performance and Accountability Act 2013 (PGPA Act) and a statutory agency for the purposes of the Public Service Act 1999. The Entity supports the operations of the Federal Court of Australia (FCA), Family Court of Australia (FCoA), the Federal Circuit Court of Australia (FCC) and the National Native Title Tribunal (NNTT). The FCA, FCoA and FCC are Chapter III Courts under the Australian Constitution and continue to operate as individual judicial jurisdictions.
Position Overview
The Federal Court has successfully implemented a number of important reforms through the National Court Framework (NCF) underpinned by a Digital Court Program (DCP). The DCP informs the operations of all the federal courts and through a well-articulated digital transformation strategy and reform agenda the federal courts are reshaping their registry services so as to operate as a truly national entity. This reform agenda requires an agile approach to implementation while at the same time maintaining cohesion and a strong commitment to customer service.
This role will play a critical part in re-shaping the administrative functions of the Federal, Family and Federal Circuit Courts so as to deliver an effective and highly professional service to all three courts (Shared Services). It will report to the National Director Court and Tribunal Services and work closely with the Executive Directors in Corporate Services, Court and Tribunal Operations, and People Culture and Communications, as well as senior officers within other key areas of the Courts’ operations. The role will have a number of direct reports, delivering service improvement programs across the courts. The position will undertake a significant change management role along with line management responsibility particularly relating to the prioritisation and delivery of change initiatives in the Shared Services model.
Key responsibilities
This position will be responsible for the redesign of the federal courts registries, necessary to support the operations of a national court and leverage the impact of the digital court file and related technology. It is also responsible for the delivery and implementation of a number of programs critical to the federal courts, including the digitisation of registry processes, the development of a shared service supporting all courts and the management of associated change.
Critical to this will be budget management and workforce planning and building of capability and user-centric design driven change.
The change program will be undertaken in conjunction with Corporate Services, with the role working closely with the Executive Director, People Culture and Communications to ensure cohesive management across the Entity.
Other key responsibilities include:
- Within a suite of reform programs design and lead the implementation of a reimagined registry service model for courts and tribunals which leverages technology and ensures high quality, consistent and user-centred service.
- Champion the courts digital transformation agenda by embedding new work practices in registries and realising the benefits of the courts’ significant technology investment.
- Implement program management methodology and discipline to a range of federal court reform projects.
- Be part of senior committees and management teams to develop strategies for change and business improvement.
Key Relationships
- National Director, Court and Tribunal Services and Executive Director, Corporate Services Federal Court of Australia: report to, consult and liaise with, and provide high level advice to in relation to the federal courts program of reform.
- Executive Director Court and Tribunal Operations: work collaboratively to build best practice in court administration.
- Directors Court Services and other leadership roles: work with to understand the work of the registries and liaise with in the development and implementation of a shared service model.
- Legal profession & court users: liaise with key external stakeholders locally and nationally as necessary to inform a user centric approach to registry services.
Competencies & Attributes
To undertake this role the successful applicant must have:
- extensive experience managing and implementing change in a complex organisational context
- demonstrated capacity in the analysis and design of work and work flow, systems thinking, and user-centric services
- demonstrated capacity to implement and measure the success of change in a digital environment
- an understanding of the jurisdiction and practices and procedures of the federal courts, particularly in relation to registry services
a proven ability to:
- work autonomously and with the necessary authority and accountability in a senior role;
- manage multiple responsibilities effectively and prioritise matters appropriately; and
- build and sustain positive relationships with a network of key stakeholders internally and externally.
Formal Qualifications and Experience
- Significant senior management experience, which is to include significant change management responsibility as a senior manager or consultant.
- Proven experience at working across a range of functions and locations with highly developed presentation and communication skills.
- Tertiary qualified, with a postgraduate management qualification (ie. MBA) preferred.
Selection Criteria – SES
1. Shapes Strategic Thinking
Relevant capabilities include:
- Inspires a sense of purpose and direction
- Focuses strategically
- Harnesses information and recognises opportunities
- Shows judgement, intelligence and common sense.
2. Achieves Results
Relevant capabilities include:
- Builds organisational capability and responsiveness
- Marshals professional expertise
- Steers and implements change and deals with uncertainty
- Ensures closure and delivers on intended results.
3. Exemplifies Personal Drive and Integrity
Relevant capabilities include:
- Demonstrates public service professionalism and probity
- Engages with risk and shows personal courage
- Commits to action
- Displays resilience
- Demonstrates self-awareness and a commitment to personal development.
4. Cultivates Productive Working Relationships
Relevant capabilities include:
- Nurtures internal and external relationships
- Facilitates cooperation and partnerships
- Values individual differences and diversity
- Guides, mentors and develops people.
5. Communicates with Influence
Relevant capabilities include:
- Communicates clearly
- Listens, understands and adapts to different audiences
- Negotiates persuasively.
Eligibility
Employment with the Court is subject to the terms and conditions in the Public Service Act 1999, and the following conditions:
- Australian citizenship – the successful applicant must hold Australian citizenship;
- National Police Check – the successful applicant must satisfy a Police Records Check, and may also be required to complete security clearances during the course of their employment;
- Health clearance – the successful applicant will be required to complete a health declaration and may be required to attend a medical assessment to confirm their fitness for duty.
Interested candidates who have received a redundancy benefit from an APS agency are welcome to apply, but note that they cannot be engaged until their redundancy benefit period has expired.
How to Apply
To be considered you will need to upload a comprehensive statement of claims against the selection criteria, attach an up to date resume and certified copies of any relevant qualifications by 11:55pm AEDT on DATE.
For more information contact Rachael Cowdell on 03 8600 3347.
Please note once you submit your application you will not be able to edit it.