Child Care/Client Service Officer

Conduct and Privacy Statement

The information provided by you is collected to assist the Federal Court of Australia (the entity) to determine your suitability for vacant positions. 

You must not knowingly provide any false or misleading information in connection with your application and possible engagement. You must also not wilfully fail to disclose information that you know, or ought reasonably to have known, was relevant to the entity in making a decision to engage you. Additionally, you must behave honestly and with integrity in connection with your engagement. If you are found to have breached these legislative requirements in connection with your application and engagement in the Australian Public Service (APS), you are taken to have breached the APS Code of Conduct in accordance with subsection 15(2A) of the Public Service Act 1999 (the Act). If you are suspected of having engaged in such conduct prior to engagement, this may be investigated in accordance with the entities Procedures for Determining Breaches of the APS Code of Conduct and for Determining Sanctions made under subsection 15(3) of the Act. These procedures can be found on the Court’s intranet.

If you are found to have breached the APS Code of Conduct in the course of being engaged as an APS employee, sanctions may be imposed upon you including termination of employment. Details of the sanctions that can be imposed are outlined in section 15(1) of the Act.

Additional information, other than that provided by you in your application, may be sourced and considered for these purposes and may include information contained on social media sites, other websites, from referees and other relevant persons or organisations. Where the entity identifies information about you, and intends to take it into consideration, the entity will comply with the principle of procedural fairness. If the identified information is potentially adverse, you will be given an opportunity to verify that the information is about you and comment upon it within a reasonable period of time.

The information you provide, and other information the entity collects, will be treated in line with the Privacy Act 1988 and the entity’s privacy policy which can be found at www.fedcourt.gov.au/privacy/full-privacy-policy. 

All information that you provide, including résumés, are uploaded via the internet and stored in this portal on an external web server controlled by Scout Talent. When you upload information to the portal it is stored in Amazon Web Services (AWS) infrastructure. Your personal information can be accessed by you upon request. Relevant entity employees can also access it for the purposes it was provided. Access by the entity to your personal information is done via Secure Socket Layer (SSL) which handles encryption in transit.

The entity may use and disclose some or all of the information collected to relevant parties for the purpose of determining your suitability for employment. Use of personal information in the possession, or under the control, of the entity will be in accordance with section 72E of the Public Service Act 1999. 

By submitting an application, and if you are a preferred applicant, you agree to your identifying information, such as driver’s licence, passport, or certificates of birth, marriage, change of name or citizenship, being checked with the relevant issuer or official record holder. This will be done by the entity lodging with the Document Verification Service, the identifying information that you have provided. The Document Verification Service will match a document presented as proof of identity against those held by the originating agency.

Information submitted to and obtained by the entity may also be held in accordance with the Archives Act 1983.

1. Yes I agree to the privacy statement*

1. First name*
2. Last name*

1. E-mail*
2. Phone*

   Digits only or add + for international numbers

1. Street*
2. Street Cont.
3. City, Town or Suburb*
4. Postcode or Zipcode*
5. Country*Please choose... AFGHANISTAN ALBANIA ALGERIA AMERICAN SAMOA ANDORRA ANGOLA ANGUILLA ANTIGUA AND BARBUDA ARGENTINA ARMENIA ARUBA AUSTRALIA AUSTRIA AZERBAIJAN BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUTAN BOLIVIA BOSNIA AND HERZEGOVINA BOTSWANA BRAZIL BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA COLOMBIA COMOROS CONGO CONGO, THE DEMOCRATIC REPUBLIC OF THE COOK ISLANDS COSTA RICA COTE D'IVOIRE CROATIA CUBA CYPRUS CZECH REPUBLIC DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA FALKLAND ISLANDS (MALVINAS) FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GRENADA GUADELOUPE GUAM GUATEMALA GUINEA GUINEA-BISSAU GUYANA HAITI HOLY SEE (VATICAN CITY STATE) HONDURAS HONG KONG HUNGARY ICELAND INDIA INDONESIA IRAN, ISLAMIC REPUBLIC OF IRAQ IRELAND ISRAEL ITALY JAMAICA JAPAN JORDAN KAZAKHSTAN KENYA KIRIBATI KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF KOREA, REPUBLIC OF KUWAIT KYRGYZSTAN LAO PEOPLE'S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA LIBYAN ARAB JAMAHIRIYA LIECHTENSTEIN LITHUANIA LUXEMBOURG MACAO MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MARTINIQUE MAURITANIA MAURITIUS MEXICO MICRONESIA, FEDERATED STATES OF MOLDOVA, REPUBLIC OF MONACO MONGOLIA MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR NAMIBIA NAURU NEPAL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA NIGER NIGERIA NIUE NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY OMAN PAKISTAN PALAU PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO QATAR REUNION ROMANIA RUSSIAN FEDERATION RWANDA SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA SLOVENIA SOLOMON ISLANDS SOMALIA SOUTH AFRICA SPAIN SRI LANKA SUDAN SURINAME SVALBARD AND JAN MAYEN SWAZILAND SWEDEN SWITZERLAND SYRIAN ARAB REPUBLIC TAIWAN, PROVINCE OF CHINA TAJIKISTAN TANZANIA, UNITED REPUBLIC OF THAILAND TOGO TOKELAU TONGA TRINIDAD AND TOBAGO TUNISIA TURKEY TURKMENISTAN TURKS AND CAICOS ISLANDS TUVALU UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES URUGUAY UZBEKISTAN VANUATU VENEZUELA VIET NAM VIRGIN ISLANDS, BRITISH VIRGIN ISLANDS, U.S. WALLIS AND FUTUNA WESTERN SAHARA YEMEN ZAMBIA ZIMBABWE INTERNATIONAL OTHER Unknown
6. State, Region or Province*Please choose...

1. LinkedIn URL

   (Please click on your profile and copy the URL from your profile page.)

1. Are you an Australian Citizen? (If your answer is no, please provide the date you applied for citizenship or provide evidence of your eligibility to work in Australia)*
2. Have you taken a redundancy benefit from an Australian Public Service (APS) agency in the last 12 months? (If your answer is yes, please provide the date of when your redundancy payments will cease)*
3. Are you a current employee in the APS? (If your answer is yes, please enter your employment type (ongoing, non-ongoing, irregular or intermittent), your classification level and the agency you work for)*
4. APS agencies are allowed to access other agenices' merit lists under specific circumstances. In order to allow this, permission is required from candidates for their personal details, interview performance, ratings etc. to be supplied to another agency.
   
   Upon request do you consent to your information being shared with APS agencies other than the Federal Court of Australia? *

   1. Yes
   2. No
5. Please enter a comprehensive statement of claims against the following selection criteria. We recommend you do this in a word document first, and then cut and paste into the boxes below.
   Demonstrated experience in providing a secure and supportive environment for children and an ability to meet the needs of individual children in special circumstances.
   *
6. A demonstrated commitment to the provision of quality client service to Family Court clients as well as internal clients.*
7. Well-developed communication skills including the ability to actively listen, clarify and understand client needs (including diversity and domestic violence) and to respond appropriately to these needs.*
8. Demonstrated working knowledge or clearly demonstrated capability to quickly acquire a sound working knowledge of Family Court of Australia procedures, guidelines, policies and practice, including the computerised information systems in use by the Court.*
9. Demonstrated effective organisational skills with the ability to work under pressure achieve objectives and manage competing priorities.*